Privacy policy

At Mermaids Swimwear, your privacy is important to us. We are committed to being transparent about how we collect, use, and protect your personal information while providing you with a safe and enjoyable shopping experience.

This Privacy Policy explains how we handle your data when you visit or make a purchase from mermaidsswim.com.

1. Information We Collect

When you use our website, we may collect the following types of information:

Personal Information

  • Name
  • Billing and shipping address
  • Email address
  • Phone number (if provided)
  • Payment details (processed securely via payment providers)

Order Information

  • Products purchased
  • Order history
  • Shipping and delivery details

Device & Usage Information

  • IP address
  • Browser type and version
  • Pages visited and time spent on the site
  • Referring website or source

We only collect information necessary to process orders and improve your shopping experience.

2. How We Collect Information

We collect information in the following ways:

  • When you place an order on our website
  • When you contact customer support at service@mermaidsswim.com
  • Through cookies and similar tracking technologies
  • When you browse or interact with our website

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide order confirmations and shipping updates
  • Offer customer support
  • Improve our website performance and user experience
  • Prevent fraud and ensure secure transactions
  • Comply with legal obligations

4. Sharing Your Information

We respect your privacy and do not sell your personal data.

We may share your information only in the following situations:

  • Payment processing (Visa, MasterCard and other secure payment gateways)
  • Shipping carriers to deliver your orders
  • Service providers that help operate our website and business
  • Legal requirements if required by law or to protect our rights

All third-party partners are required to handle your data securely and responsibly.

5. Payment Security

All payments made on Mermaids Swimwear are processed through secure and encrypted payment gateways.

We accept:

  • Visa
  • MasterCard

We do not store full credit card details on our servers. All transactions are handled by trusted third-party payment processors that comply with international security standards.

6. Cookies and Tracking Technologies

We use cookies to:

  • Remember your preferences
  • Keep items in your shopping cart
  • Analyze website traffic and performance
  • Improve overall user experience

You may disable cookies through your browser settings, but some website features may not function properly.

7. Data Storage and Protection

We implement appropriate technical and organizational security measures to protect your personal data against:

  • Unauthorized access
  • Loss or misuse
  • Alteration or disclosure

While we take strong precautions, no online transmission or storage system can be guaranteed 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal information
  • Opt out of marketing communications

To exercise any of these rights, please contact us at service@mermaidsswim.com.

9. Children’s Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children. If we become aware that such data has been collected, we will delete it promptly.

10. International Data Transfers

As we operate globally, your information may be transferred and processed in countries outside your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: service@mermaidsswim.com
Address: 253 Anmoore Road, Bridgeport, WV 26330, USA
Website: mermaidsswim.com